Returns & Refunds

Send us your VIN before you order. We check it within minutes during business hours (Mon–Fri 9am–5pm, Sat 9am–2pm). When we confirm the fit, you're covered if we get it wrong.

If we made a mistake

This applies when we confirmed your VIN and the engine still doesn't fit, or when we sent you the wrong unit.

• We exchange it or refund you in full.
• No restocking fee.
• We pay the return freight.

If you ordered the wrong engine

This applies when the order was the customer's mistake, or when you ordered without a VIN check from us.

• Return window: 14 days from delivery.
• Call us first at 403-471-7150 to get a return authorization (RMA) number. We can't accept returns without one.
• The engine must be uninstalled, unmodified, and in its original crate or pallet.
• Restocking fee: 25%.
• You pay the return freight. The original shipping cost is not refunded.
• We inspect the engine when it arrives and issue your refund within 5 business days of receiving it.

If it arrives damaged

• Write the damage on the carrier's delivery receipt before you sign.
• Call us within 24 hours at 403-471-7150 and send photos.

Warranty

Warranty is separate from returns.

• New and remanufactured units: 6 months, unlimited km.
• Used import engines: 90 days.
• The warranty covers parts only, not labour.

Contact

Call or text 403-471-7150 or email jdmenginesupply@gmail.com.
JDM Engine Supply Ltd., 235126 Ryan Rd, Unit 7, Rocky View County, AB T1X 0K1.